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Web hosting support

QUICK SUPPORT INFO
  • Primary Name Server: virginia.amazia.net
  • Secondary Name Server: atlantis.amazia.net
  • FTP Host Name: usuallly same as your domain name
  • Username & password: same as your login info for Amazia Account Manager.
    (These are created when you open your account with us.)


  • How do I sign up for Hosting Service?   to Hosting Support Home
    You can sign up for Hosting Service by completing the on-line sign-up form available throughout Amazia Website. Simply click on:


    and follow the onscreen instructions. You will be prompted to select your hosting plan during this process. So, you may want to check the hosting plans available to pick the suitable one to your needs. You can view detailed information on Amazia's Hosting Plans by visiting
    http://www.amazia.com/snp/hosting.shtml


    How do I start hosting my domain with Amazia?   to Hosting Support Home
    Once signed up for the hosting plan of your choice, you will receive an e-mail with your user specific info including your user id, password and FTP access info.

    You need to upload your website to Amazia Servers using the information provided. This will start your hosting immediately. However, you need to make sure that your domain records are transferred to Amazia Network prior to uploading your website. You can make the necessary domain transfer on "Network Solutions" website using Make Changes option.

    You need to change your Primary & Secondary Server Info in your domain modification template . They should read as follows:

    Primary Server Name : VIRGINIA.AMAZIA.NET
    Secondary Server Name : ATLANTIS.AMAZIA.NET

    Once, you submit your modification template, either the Admin Contact or the Technical Contact must approve this change by responding to the e-mail. Alternatively, if you have a user id & a password to make changes on-line, this process is not necessary.

    Tip: If you send your modify e-mail using the Admin/Tech Contact e-mail address, you will not need to send an approval e-mail.


    How do I get an Under Construction Page?   to Hosting Support Home
    When you sign up for your hosting service with Amazia, a personalized Under Construction page is built. It immediately becomes visible on the net displaying your website address, company Name, address, phone & fax no and your e-mail address.

    As soon as your Under Construction page goes up, you can start configuring your own domain based e-mail addresses.


    How do I update my website and what is "Cache"?   to Hosting Support Home
    Updating your website is a three step process.

    1. You need to download either the entire site or the pages you would like to update onto your own PC via FTP
    2. Make the changes you wish to make by using either a program such as Microsoft Frontage or an HTML Editor such as Homesite or if you know how to write HTML Code, by using your Notepad and typing the code.
    3. Upload the updated pages or the entire site back to the server via FTP

    If you have done it right and your upload went OK, your changes take place instantly. Sometimes, the changes may not be visible, in which case, you should click "Refresh" or "Reload" button on your browser. This will avoid showing the previous version of the page you are trying to view that is already in your computer's memory rather than display what is on the server.

    This is called "Cache" and it simply means your computer stores the pages as you surf the web and when you try to display the same page, it just recalls it from its Cache rather than show what is on the server. If you have made changes in the mean time, you may not see them unless you "Clear your cache" by clicking "Refresh" or "Reload" button.

    Another way to clear your cache, which may be necessary at times is to go into the "Internet Options" in your browser and select "Clear Cache" or "Delete Temporary files" option. This deletes all the pages that have been cached in your PC.


    Useful Programs & Services to update a website   to Hosting Support Home
    There are several programs or services available on the Net both free or chargeable. The most expensive solution is not always the best solution either. The good part is that most of the programs also come with a 30-day trial period even if they are chargeable. So, if you are stuck and you find what you need, the chances are you will be able to get the work done without being out of pocket.

    We have categorized our most favorite choices below. Simply, click on the heading that most interests based on your current needs and see what is available:

    1. Web Site Authoring
    2. File Transfer Programs (FTP)
    3. E-mail Programs
    4. Graphics Programs
    5. Graphics/Clip Arts/Images
    6. Imagemaps
    7. Multimedia
    8. Web Site Traffic Analysis (Stats)

    What is FTP and how to use FTP?   to Hosting Support Home
    The process by which files are transferred to the web server is called "FTP" (File Transport Protocol). You have unlimited access via FTP 24-hours a day/7 days a week with Amazia. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.

    Internet providers such as AOL, Compuserve, and Prodigy may have a built-in FTP interface. If you have a PPP internet account and need an FTP program, you can download software for either PC or Mac below. PC users should download WinZip if you do not already have a program to extract .zip files.

    Click here for step by step instructions on how to do FTP


    What is a Domain Pointer?   to Hosting Support Home
    You can register a domain and point it to any other existing website or an IP No. In other words, point multiple domain addresses to a single website.



    You can have additional domain names point to your existing web site account hosted on Amazia Network. For example, if you have an on-line clothing store you may wish to have the domain names clothes.com, shirts.com, and jeans.com all point to your account. This is an excellent way to increase your visibility and bring more visitors to your site!

    Another functionality comes from listing your domain name with search engines relevant to your keywords. This means that you can register as many web addresses as you wish relevant to your keywords and have them all point to your main website thus generating traffic through obtaining high rankings in the Search Engine Listings.

    If you wish to take advantage of this feature, all you need to do is :

    1- Register a web address using one of the providers below:

  • Network Solutions
  • Dotster
  • Register.com


  • 2- Sign up for the Domain Pointer service using the On-line Sign-up screen by clicking on the link below.



    As you walk through the sign-up process, select "Domain Pointer" as your hosting Plan and type in the name of the domain you wish to point to in the notes box.

    Your account will be activated and pointed to your existing website.


    Does Amazia host sites designed with FrontPage?   to Hosting Support Home
    Yes. You can design your website with any version of FrontPage and have it hosted on Amazia Network. However, you can not download or upload your site to our server by using FrontPage. You will need to use an FTP program to access our servers.

    See our FTP section on how to use FTP.



     
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